Case Study: Redwood Mortgage achieves accurate, automated commission processing and reporting with QCommission

Redwood Mortgage chooses QCommission for their Sales Commission

Redwood Mortgage, a California mortgage lender managing a sizable loan portfolio, faced time-consuming, error-prone commission processing done manually in Excel and third‑party reports. Compensation specialist Samina Shahen struggled to apply new commission rules and calculate manager override tiers reliably each month, so Redwood Mortgage selected QCommission to replace manual processes and provide reliable commission calculation, reporting and support.

QCommission’s implementation team conducted in‑depth discovery with Samina, designed flexible commission rules, and integrated a custom mortgage transaction feed from Excel; QCommission now stores all data, reproduces prior‑period statements, reports split/uncredited transactions, emails statements and provides web access. As a result, QCommission automated Redwood’s monthly commission runs, eliminated manual data‑mining, ensured accurate override calculations and easier future rule changes, and delivered faster, auditable reporting and statement delivery.

Redwood Mortgage

Samina Shaheen

Compensation Specialist