Case Study: Clarendon Hills Cemetery achieves accurate, time-saving commission tracking and robust reporting with QCommission

Clarendon Hills Cemetery - Customer Case Study

Clarendon Hills Cemetery, part of the Troost Cemeteries Group, is a family-owned cemetery that had recently rolled out a complex sales commission plan with many period-specific exceptions. Tracking those exceptions required tedious manual entries that took more than two hours per period and were highly error-prone; they also lacked a way to track sales goals, which led to missed chargebacks. After evaluating solutions that integrate with QuickBooks Enterprise, they selected QCommission.

QCommission implemented its commission management software (integrated with QuickBooks Enterprise) and provided an intuitive web interface, comprehensive reporting, and ongoing support. The QCommission solution replaced the error-prone manual process (eliminating the more-than-two-hour manual task per period), enabled a more robust commission plan, and added sales-goal tracking to help prevent missed chargebacks — improvements that Troost Cemeteries reports have delivered faster, clearer reporting and reliable commission calculations.

Clarendon Hills Cemetery

Jeremiah Geiman

IT Director