Case Study: Fext achieves a 65% reduction in post-launch bug reports with QAwerk

Fext reduces post-launch bug reports by 65% with QAwerk

Fext, a mass text messaging app, faced significant challenges ahead of their iOS launch due to a lack of in-house QA resources and device access. They needed to ensure their app could deliver personalized messages at scale without errors and perform consistently across various iOS devices and versions. To address this, Fext engaged QAwerk for comprehensive manual testing services.

QAwerk implemented a thorough manual testing solution for the iOS app, executing over 100 test cases across five different Apple devices. Their process uncovered critical functional bugs and UX gaps, which were resolved prior to the app's release. This resulted in a 65% reduction in post-launch bug reports and a 26% increase in user retention, enabling Fext to achieve a stable and successful App Store launch.

Fext