Case Study: Large Healthcare Provider achieves a 50% reduction in testing time and fewer defects with QASymphony (qTest)

Ensuring the Quality of Critical Software Systems for Healthcare Providers

A large Midwest healthcare provider with 8,700 employees across eight hospitals relied on EpicCare EMR for clinical records, billing and data management. Their QA team managed thousands of test cases using spreadsheets on a corporate intranet, a slow, outdated process that became a bottleneck for timely updates and compliance in a highly regulated environment.

The organization implemented QASymphony’s qTest test case management solution to modernize testing. As a result they cut testing time in half, reduced net-new defects, and gained greater confidence in software quality—enabling faster delivery of updates and supporting growth and efficiency goals.