Case Study: BetterCloud achieves a 25% improvement in software quality with QASymphony qTest

BetterCloud - Customer Case Study

BetterCloud, a New York–based provider of cloud management and security tools used by millions of people worldwide, needed faster, more reliable testing than spreadsheets and costly legacy tools were delivering. Responsiveness and quality were critical across its products serving over 30 million users, so the team sought a lightweight, collaborative test‑management solution that would keep developers and testers aligned from the start.

BetterCloud adopted qTest to centralize requirements, enable read‑only sharing, import from spreadsheets, and integrate with JIRA, so testers and developers could work in parallel rather than tacking testing on at the end. The change improved traceability and collaboration, increased development velocity, and boosted software quality by 25%.

BetterCloud

David Hardwick

CTO