Case Study: Leading Cancer Diagnostics Provider achieves 40% increase in daily tests and 75% reduction in manual testing with QASource

Medical Diagnostics Leader Streamlines Salesforce Transition

Leading Cancer Diagnostics Providing Company, a global medical diagnostics leader serving 850,000 patients and delivering 400+ test results to more than 90 countries daily, faced a non‑scalable, high‑maintenance legacy CRM that impeded international growth, product launches, and HIPAA‑compliant patient data security. They engaged QASource to manage a migration to Salesforce and to accelerate time‑to‑market, increase throughput for diagnostic testing and transactions, and reduce manual overhead.

QASource provided onsite subject‑matter experts and led a larger offsite QA team, developing 3,000+ test cases, introducing Agile practices, and building test automation to eliminate manual CRM testing while completing the Salesforce data migration. The work produced measurable results: successful Salesforce migration, a 75% reduction in manual testing effort, a 40% increase in daily cancer tests completed, faster product launches, and improved internal productivity.