Case Study: Link-Up achieves faster planning, invoicing, and document handling with Qargo TMS

Link-Up - Customer Case Study

Link-Up, an express courier specializing in time-critical and specialist shipments, was struggling with an outdated transport management system (TMS). Their challenge involved slow, manual order entry, delayed invoicing, and paper-heavy processes that hindered their speed and efficiency. This led the company to seek a modern solution and they found Qargo.

Qargo implemented its cloud-based TMS, which automated order entry through AI and email integration and digitized documentation. The results were significant, saving the team many hours per week on planning and admin and 1-2 hours per month using templates. Invoicing became faster, and instant document retrieval improved customer service. Qargo's intuitive platform provided the speed and visibility Link-Up needed to operate more effectively.

Link-Up

Maarten Defraeye

Team Lead for Transport Planning