Case Study: Hemisphere Freight Services cuts planning time and boosts visibility with Qargo

Hemisphere Freight Services - Customer Case Study

Hemisphere Freight Services, a global logistics provider and freight forwarder, faced manual and inefficient processes that limited growth and service quality in its UK transport operations. Their previous system created information silos, required time-consuming manual planning and customer service tasks, and lacked the automation needed to scale. They turned to Qargo's transport management software for a solution.

By implementing Qargo, Hemisphere automated key processes including order entry, job rating, and customer tracking. The solution provided real-time visibility and integrated with systems like Samsara. Qargo helped the company achieve a 50% reduction in planning time and a 25% reduction in time spent on routine customer service queries, transforming their operations from reactive to proactive and significantly improving efficiency.

Hemisphere Freight Services

Craig Perrin

Director