Case Study: American Radio Streaming Service Providing Company improves streaming quality and user experience with QArea QA and Testing

American Radio Streaming Service Providing Company - Customer Case Study

QArea partnered with an American Radio Streaming Service Providing Company, a major U.S. audio streaming platform delivering radio stations, podcasts, music, sports, and news to more than 75 million monthly active users. The customer needed help maintaining quality while accelerating its release cycle across web, mobile, desktop, and in-vehicle apps, all in support of expanding access to engaging content.

QArea provided ongoing testing and QA services for the service using tools such as TestLink, TestRail, Jira, Postman, Xcode, iOS/Android SDKs, and Skype/WhatsApp for coordination. The team performed more than 15 types of testing, including accessibility, smoke, sanity, compatibility, functional, integration, localization, regression, and UI testing. As a result, the dedicated team grew to 10+ testers with a project manager, helping the client improve user experience and achieve measurable impact including an 87% satisfaction rate, 57% mobile app conversion, and a 7% decrease in bounce rate.