Case Study: Grupo América Victoria speeds up beachside service with Qamarero

Grupo América Victoria cuts waiting times and serves faster with Qamarero

Grupo América Victoria, a company operating three beach venues, faced the challenge of efficiently serving food and drinks to guests spread out across their sun loungers. Their previous method of taking orders in person caused delays and service bottlenecks. They implemented the Qamarero app to address this issue.

The Qamarero solution allowed customers to place orders directly from their sun loungers by scanning a QR code. This sent orders straight to the bar, which drastically cut waiting times and improved service efficiency. The system simplified the work for staff, who no longer had to manually take orders, and was easily adopted by people of all ages. Grupo América Victoria was so satisfied with the results that they plan to expand their use of the Qamarero app with features like upfront payment.

Grupo América Victoria