QAD
108 Case Studies
A QAD Case Study
UpTime Parts, a Navistar subsidiary and U.S. automotive aftermarket supplier of light‑duty truck parts and custom kitting based in West Chicago, faced an outdated on‑premise ERP that constrained efficiency, scalability and business continuity. Leadership prioritized high‑impact, low‑cost improvements to streamline processes, better track suppliers and service interactions, and reduce IT overhead.
UpTime used QAD’s Q‑Scan consultation and migrated to QAD Cloud ERP Automotive Edition, completing the SaaS conversion in four months. The cloud solution eliminated in‑house servers and ERP support, delivered >99.5% availability and stronger disaster recovery, sped key processes from minutes to seconds, enabled rapid scaling, and cut overall business costs by about 20%, freeing the team to focus on growth and customer service.
Trish Reed
General Manager