Case Study: Royal Agio Cigars achieves centralized information and major efficiency gains with QAD Enterprise Applications

Royal Agio Unifies Their Enterprise with QAD ERP

Royal Agio Cigars, a leading European cigar manufacturer based in Duizel, Netherlands, produces over 750 million cigars annually under brands like Mehari’s and Balmoral, employing more than 2,000 people and generating about €100 million in revenue. The company faced fragmented, decades-old custom software and Excel-based processes that were costly to maintain and difficult to upgrade.

Agio Cigars chose QAD Enterprise Applications (with Ernst & Young support) to replace custom systems, deliberately minimizing customizations to keep the solution lean and easier to manage. The QAD implementation centralized data, eliminated manual work and information silos, eliminated faulty invoices, reduced staffing needs in order processing and finance, and dramatically increased visibility into operations—enabling more efficient, flexible, and compliant manufacturing processes.

Royal Agio Cigars

Tom Mens

CFO