Case Study: RESPECT of Florida achieves more sales and community support with QAD Digital Commerce

RESPECT of Florida - Customer Case Study

RESPECT of Florida, a nonprofit that supports government agencies in Florida, was struggling with an outdated e-commerce setup and manual ordering workflows. Its existing site lacked integration with My Florida Marketplace and relied on emails, requisition forms, and manual data entry for orders and payments, creating delays, inefficiencies, and a higher risk of error. The organization turned to QAD and its QAD Digital Commerce solution to replace the legacy platform.

QAD implemented a full-service digital commerce platform that streamlined ordering, payment collection, and backend processing for RESPECT of Florida. The new system reduced manual work, improved accuracy, and eliminated many of the long, cumbersome steps in the procurement process, helping the organization serve customers more efficiently while supporting its lean nonprofit operations.

RESPECT of Florida

Michael Yon

Director of Operations