Case Study: RAJA achieves greater supply chain flexibility, safety and scalability with QAD Digital Supply Chain Planning

RAJA - Customer Case Study

RAJA, a distribution and wholesale company based in Roissy, France, needed a more flexible, safe, and scalable way to manage its supply chain while improving planning reliability and streamlining its information system. The company turned to QAD and its Digital Supply Chain Planning (DSCP) solution, including Demand Planning and Procurement Planning, to replace paper-based forecasting with a more integrated and user-friendly process.

QAD implemented two DSCP solutions in nine months, helping RAJA cut stock shortages by 15% while customer orders rose 10%, reduce stock coverage days by 13%, and improve service levels from 99.4% to 99.8%. With QAD, RAJA also improved collaboration between procurement and sales, strengthened forecast accuracy, and enabled more proactive, data-driven supply chain decisions.

RAJA

Renaud Pauquet

Inventory and Procurement Manager