Case Study: Leading Heavy-Duty Truck Manufacturer achieves 10–25% reduction in total carrier shipping costs with QAD Precision (QAD)

Leading Heavy-Duty Truck Manufacturer - Customer Case Study

A global manufacturer of heavy-duty on-highway and off-highway vehicles — with products ranging from trucks and buses to marine equipment, operations in 140+ countries and nearly 100,000 employees — faced fragmented, manual parts-shipping processes across regional warehouses and a $1B+ annual aftermarket freight spend. The company needed to standardize shipping operations, improve freight spend visibility and KPI analytics, reduce customs delays, and gain post-dock shipment visibility to better control transportation costs.

The company implemented QAD Precision Transportation Execution, Delivery Exception Management and Global Trade Management in a private cloud, integrated with its ERP and WMS, starting at a major European distribution center with plans to roll out to 30+ sites. The multi-carrier network, automated documentation, zone-skipping and routing-guide workflows centralized and automated shipping, delivering 10–25% savings on total carrier shipping costs, reduced lead times, improved post-dock visibility and customer service, and a scalable platform for future growth.