Case Study: KION Group achieves 90% faster RFQ creation and global procurement efficiency with QAD SRM

KION Group - Customer Case Study

KION Group, a global industrial manufacturing company based in Frankfurt, Germany, was struggling with manual procurement tasks and a lack of standardization across its sourcing process. These inefficiencies made global procurement harder to manage and slowed down RFQ creation. KION turned to QAD SRM to improve supplier relationship management and streamline procurement operations.

QAD implemented QAD SRM for KION, including supplier data management, sourcing, auctions, and collaboration capabilities. The solution helped KION achieve a 90% reduction in RFQ creation time, while also improving decision-making and creating a central way for suppliers to communicate with the company.

KION Group

Gero Bernhardt

Director of Digital Procurement