Case Study: i2O achieves 50% faster order processing and real-time visibility with QAD's Adaptive UX

i2O - Customer Case Study

i2O is a global smart water network provider based in Southampton, UK, delivering pressure/flow monitoring, remote control and optimization to utilities in 35+ countries. As the company scaled and expanded into new territories, it needed faster access to information, real-time analytics, better fixed-asset tracking, a sped-up sales order process and role-tailored user experiences to grow more quickly while maximizing its positive environmental and social impact.

i2O implemented QAD’s Adaptive UX to give secure, browser‑based access anywhere, with role‑based Action Centers, embedded analytics and personalized dashboards. The result was higher productivity and visibility across the business, at least a 50% faster sales order flow, quicker approvals and onboarding, improved inventory and manufacturing tracking, and easier expansion into new markets without extra local IT.

i2O

Mike Neame

Chief Financial Officer