Case Study: Four Seasons General Merchandise achieves increased sales and better customer experiences with QAD Digital Commerce

Four Seasons General Merchandise - Customer Case Study

Four Seasons General Merchandise, a wholesale trade company in Los Angeles, needed a faster, more affordable way to upgrade its B2B e-commerce platform and improve the online buying experience for mobile and web customers. It turned to QAD and QAD Digital Commerce for an out-of-the-box solution that could support complex wholesale operations, integrate with Sage 100, and help increase sales.

QAD implemented QAD Digital Commerce with features such as mobile optimization, inventory alerts, quick order forms, bundling, and business rule automation, while also adding multistore, promotions, and marketing automation. The result was an enhanced online shopping experience, stronger customer service, and increased sales, with a platform flexible enough to support future growth.

Four Seasons General Merchandise

Mahmoud Paridehpour

Vice President, e-Commerce and Information Systems