Case Study: Ultratec achieves ERP upgrade readiness with QAD Digital Learning

Ultratec prepares for an ERP upgrade with QAD Digital Commerce, aligning 80% of its application with standard functionality

Ultratec, a manufacturer of assistive communication technology, was preparing for a significant upgrade to its QAD ERP system. The challenge was to train its cross-functional team efficiently and reduce reliance on non-standard configurations and manual workarounds. Ultratec needed a way to prepare all users for the new system without disrupting daily operations, aiming to use the upgrade as an opportunity to strengthen internal processes.

The solution was implemented using QAD Digital Learning from vendor QAD. This platform provided structured, role-based training that allowed users to learn at their own pace, explore a practice environment, and align with the system's out-of-the-box functionality. The results included improved user confidence, a clearer vision of the upgraded system, and better data preparation for the transition. The solution also helped reduce the need for additional consulting and minimized future customizations.

Ultratec