Case Study: Moog Medical achieves faster service and stronger compliance with QAD Adaptive ERP

Moog Medical cuts depot order parts entry from 7 minutes to under 30 seconds with QAD Digital Commerce

Moog Medical, a leading medical device manufacturer, faced challenges with its legacy ERP system as the company grew. Its outdated system lacked the modern capabilities needed for automation and efficiency, particularly in its service operations, and posed compliance risks in a highly regulated industry. The company turned to QAD Digital Commerce, implementing QAD Adaptive ERP to address these needs.

QAD Digital Commerce provided and implemented QAD Adaptive ERP with minimal customization, enabling consistent use across Moog Medical's three global sites. The solution standardized operations, strengthened compliance, and dramatically improved efficiency. A key measurable result was reducing the time to add parts for service depot orders from seven minutes to under 30 seconds, a 14-fold improvement in speed.

Moog Medical