Case Study: LockMasters USA boosts sales and streamlines customer service with WebJaguar by QAD Digital Commerce

Lockmasters - Customer Case Study

Lockmasters USA, a supplier of aftermarket equipment keys and accessories, faced challenges with an insufficient e-commerce platform that only held a fraction of their inventory and required manual processes for customer inquiries. They contacted vendor QAD Digital Commerce for a time-saving solution to automate business processes and build a new website.

The solution implemented by QAD Digital Commerce provided an affordable, automated platform capable of promoting their full product inventory. The results were significant, with the new website becoming the source for the vast majority of their new business, replacing ineffective print advertising and helping the company survive a recession. Salespeople gained quick access to product information, greatly improving customer service and making a huge difference in their operations.

Lockmasters

Tiffany Sapp

Owner