Case Study: Twin Hill transforms its customer shopping experience with QAD Digital Commerce

How a uniform apparel company transformed its customer shopping experience

Twin Hill, a custom uniform apparel company serving businesses worldwide, needed to replace an outdated ecommerce platform that was hurting sales and failing to deliver the fast, self-service shopping experience its customers expected. The company turned to **QAD Digital Commerce** to help modernize its online stores and support highly customized, secure, PCI-compliant client storefronts.

**QAD Digital Commerce** implemented a flexible ecommerce solution that included custom development, ERP integration, training, and a structured go-live plan. As a result, Twin Hill moved all of its client stores onto the platform, can launch new stores in about one week instead of three months, and reduced customer service calls by 30%.

Twin Hill

Natasha Rodriguez

Director of IT