Case Study: RESPECT of Florida achieves modern, automated e-commerce and PunchOut procurement with QAD Digital Commerce

How a nonprofit organization’s new platform created efficiencies, and boosted sales

RESPECT of Florida, a Tallahassee-based nonprofit that provides employment for Floridians with disabilities, faced an urgent need to replace an aging, manual e-commerce platform that forced government buyers into slow, error-prone email and spreadsheet processes. After an RFP, RESPECT of Florida selected QAD Digital Commerce to replatform its site and modernize procurement capabilities to better serve state agencies and its Employment Centers.

QAD Digital Commerce implemented a full-service, all-in-one digital commerce platform — including interface templates, data migration, private cloud hosting, encryption, ERP integration, distributed fulfillment routing, order-support interfaces and Punch-Out connectivity to My Florida Marketplace. Deployed within months and on budget at a fraction of competing costs, QAD Digital Commerce automated order and accounting workflows, reduced manual entry and errors, enabled credit-card sales and Punch-Out purchasing, and improved compliance, KPIs, conversion rates and community reach — increasing sales that support RESPECT of Florida’s mission.

RESPECT of Florida

Michael Yon

Director of Operations