Case Study: RAJA achieves 13% lower stock, 15% fewer stock-outs and 99.8% service level with QAD DynaSys

RAJA - Customer Case Study

RAJA, a European leader in packaging distribution operating across 18 countries and serving 700,000 customers, faced a saturated Microsoft Dynamics AX ERP that could not meet its advanced supply chain needs. The company sought a flexible, integrated Demand & Supply Chain Planning solution to improve forecast reliability, inventory management and real-time decision making. RAJA selected QAD DynaSys and its Demand Planning and Procurement Planning (DSCP) solutions to address these challenges.

QAD DynaSys implemented its integrated, preconfigured "Ready To Plan" DSCP suite in a nine-month project with a parallel run to ensure a smooth transition. The QAD DynaSys deployment delivered measurable results: stock coverage (days) fell by 13%, stock shortages dropped by 15% while customer orders rose 10%, and service levels improved to 99.8% (from ~99.4%), along with faster decision-making, better collaboration and optimized ordering.

RAJA

Renaud Pauquet

Inventory and Procurement Manager for France