Case Study: Pivotal Networks achieves faster remote network diagnostics with CloudShark from QA Cafe

Pivotal Networks Uses CloudShark to Design and Support Advanced LAN, WAN, and Wireless Networks

Pivotal Networks, a networking design and deployment consultancy serving customers worldwide, needed a better way to diagnose and troubleshoot advanced LAN, WAN, and wireless networks remotely. As their team relied on packet captures from Meraki devices and Wireshark, handling files from customers and field equipment was becoming inefficient and making collaboration difficult.

QA Cafe’s CloudShark helped Pivotal Networks create a secure, collaborative workflow for uploading, storing, and analyzing packet captures from anywhere. With CloudShark Appliance and Wireshark integration, the team could share captures across engineers, work directly with customers, and streamline remote diagnostics without depending on local packet capture software, improving speed and collaboration across its support process.

Pivotal Networks

Kevin Almond

Managing Director