Case Study: ExtraHop brings packet-level proof to detections with QA Cafe Packet Viewer

ExtraHop brings packet-level evidence to every detection with QA Cafe

ExtraHop, a provider of network detection and response solutions, faced a challenge where customers needed definitive proof behind security and performance alerts. Their platform could detect issues and allow users to download packet captures (pcaps), but this forced users to leave the interface and open files in an external tool like Wireshark, which disrupted their investigative workflow. They needed a way to integrate packet-level evidence directly into their RevealX platform to complete the forensic story for their users.

By integrating QA Cafe's Packet Viewer, ExtraHop embedded a powerful, web-based packet analysis tool directly into its product experience. This solution allowed customers to seamlessly drill down from high-level detections to the raw packet evidence without ever leaving the platform. The result was a significant differentiator for ExtraHop, providing ultimate proof behind every alert that competitors could not match. QA Cafe's product became essential for demos and empowered both security teams to validate threats and performance teams to pinpoint the root cause of application issues.

ExtraHop