Case Study: Jonah Bank of Wyoming achieves key commercial wins and modern digital banking with Q2 Software

Winning key clients with a powerful new platform

Jonah Bank of Wyoming, a Casper-based community bank focused on serving commercial clients and their families, needed to balance its high-touch, community mission with modern digital convenience. Its legacy systems created a disjointed retail and commercial experience, lacked mobile banking, and was costing the bank opportunities to win strategic clients.

Jonah Bank deployed the Q2 Digital Banking Platform along with Centrix Exact/TMS and Q2 Sentinel to deliver a unified online and mobile experience, improved payroll/ACH workflows, and positive-pay fraud controls. The new platform helped the bank win a key commercial client, streamline back-office operations, reduce call-center transactions, enable cross-selling, and strengthen vendor support while preserving its community-focused service.

Jonah Bank of Wyoming

Galen Gough

IT Director