Case Study: Utah Community Credit Union boosts digital engagement and growth with Q2 Software

Utah Community Credit Union opens 1,000 savings goals in 24 hours with Q2

Utah Community Credit Union (UCCU), a credit union with a young and tech-savvy membership, faced the challenge of managing separate vendors for its mobile and desktop banking. This disjointed system created delays in adding new features and prevented a unified user experience. To address this, they turned to the Q2 Digital Banking Platform from vendor Q2 Software.

By implementing Q2's platform and additional solutions like Q2 Goals, CentrixDTS, and CardSwap, UCCU consolidated its digital banking and accelerated its transformation. The results were significant, including opening 1,000 new savings goal accounts in 24 hours, increasing mobile app ratings to over 4.4, reducing call volume by 25%, and growing assets by over 65%. Q2 Software enabled UCCU to meet member expectations and drive substantial growth.

Utah Community Credit Union