Case Study: Seacoast Bank achieves a unified digital banking experience with Q2 Software

Seacoast Bank boosts app store ratings by 114% with Q2 Software

Seacoast Bank needed a new digital banking platform to provide a strong, unified online and mobile experience for its retail and commercial customers. Their prior platform had usability issues, was not evolving quickly, and offered a decoupled mobile experience, which was causing customer dissatisfaction and operational challenges.

By implementing the Q2 Digital Banking Platform, Q2 provided a streamlined, best-in-class solution that was deployed in less than a year. The results for Seacoast Bank were significant, including a 114% increase in app store ratings, a 7x growth in personal financial management usage, and a 20% reduction in incoming support call volume.

Seacoast Bank