Case Study: CoreFirst Bank & Trust achieves time & cost savings and regulatory compliance with Q2 Software

Saving time and money while meeting compliance

CoreFirst Bank & Trust, a Topeka-based community bank with $900M in assets and 16 locations, needed a flexible digital platform to better serve both personal and business customers, attract younger demographics, and tighten transaction and risk management as their commercial business grew. The bank also wanted a unified vendor solution to replace disparate tools and improve operational efficiency and compliance.

By implementing the Q2 Platform together with Centrix Solutions (Exact/TMS, PIQS, and DTS), CoreFirst delivered a mobile-first, consistent user experience while adding positive-pay fraud protection, comprehensive ACH validation and risk reporting, and automated dispute handling. The integrated solution reduced ACH reporting from six–seven hours to about 30 minutes, streamlined Reg E compliance, improved fraud detection and revenue opportunities, and saved time and money for staff and customers.

CoreFirst Bank & Trust

Kelly Davis

SVP and Director of Deposit Operations