Case Study: Rabobank saves major deals and wins more business with Q2 Software's PrecisionLender

Rabobank - Customer Case Study

Rabobank, a unit of Rabobank Group, faced losing a major commercial client who wanted a large loan restructured or would pay it off and leave. Seeking a way to price and structure deals around the whole customer relationship, the bank evaluated options rather than building in-house and selected PrecisionLender to help change the pricing conversation.

PrecisionLender gave Rabobank’s lenders transparent, easy-to-use deal modeling with multiple structuring options (e.g., adding deposits, shortening loan tenure) that drove high adoption. By shifting conversations from rate matching to advisory-style questions about customer priorities, lenders restructured the at-risk loan to benefit both parties, saved the deal, and deepened customer relationships while differentiating the bank from competitors.

Rabobank

Kyle Koelbel

Chief Financial Officer / Treasurer