Case Study: Georgia United Credit Union achieves revenue growth and operational efficiency with Q2 Software

Q2 solutions increase revenue and efficiency

Georgia United Credit Union, a Duluth, GA–based credit union founded in 1958 with over 160,000 members and 19 branches, sought a mission-aligned, offsite cloud digital banking platform to better protect member data, improve disaster recovery, and deliver a superior desktop and mobile experience. The credit union wanted a partner that could provide secure, scalable technology while sharing its community-focused values.

Georgia United implemented the Q2 Digital Banking Platform, including Q2 Active/Active disaster recovery, Q2 SMART, Q2 Caliper SDK, Q2 Open, and contextual PFM. The move delivered stronger security and resiliency, faster development and lower integration costs, and smarter, machine‑learning-driven marketing — for example, a SMART campaign generated over 500 balance transfers totaling more than $2 million — while improving operational efficiency and member experience.

Georgia United Credit Union

Brad Hutchinson

Director of Application Development