Case Study: Nuvision Credit Union achieves seamless member growth through M&A with Q2 Software

Nuvision Credit Union onboards 25,000+ members in 9 months with Q2 Software

Nuvision Credit Union faced the challenge of integrating over 25,000 new members from three mergers in nine months, while dealing with legacy systems and varying levels of digital maturity among incoming members. Partnering with Q2 Software and utilizing solutions like the Q2 Digital Banking Platform, Q2 Caliper SDK, and Q2 Innovation Studio, they needed to onboard members quickly and deliver a consistent digital experience without disruption.

The solution from Q2 enabled Nuvision to build tailored digital tools that automated historical statement access and surfaced recurring transactions, unifying disparate systems. This resulted in onboarding all 25,000+ new members, a 40% growth in digital banking enrollments, and a 12% year-over-year increase in active digital user engagement, while significantly reducing manual support processes.

Nuvision Credit Union