Case Study: Lake City Bank accelerates digital innovation and grows deposits with Q2 Software

Lake City Bank boosts treasury payments volume 35% with Q2

Lake City Bank, a regional bank in Indiana, sought a more flexible digital platform to deepen engagement and retain customers across diverse segments, from students to commercial clients. To address this challenge, they partnered with vendor Q2 Software, utilizing the Q2 Digital Banking Platform and specifically Q2 Innovation Studio.

The solution from Q2 involved rapidly deploying tailored fintech tools through Q2 Innovation Studio, including Eko for investing and Autobooks for treasury payments. The results were significant, generating over $1.5 million in investment portfolio growth, a 35% increase in treasury payments volume within a year, and over 10,000 clicks on targeted messages, all while dramatically reducing customer churn and integration costs.

Lake City Bank