Case Study: nbkc bank accelerates account opening and customer growth with Q2 Gro

Improved account holder onboarding leads to customer growth

nbkc bank, a community bank based in Kansas, sought a modern digital solution to improve its account holder onboarding and support its growth into a nationwide institution. The bank partnered with vendor Q2 Software to implement the Q2 Gro platform, an end-to-end account opening and onboarding tool, to reduce friction for new customers and enable more effective targeted marketing.

The solution from Q2 Software integrated easily with the bank's existing systems, enabling rapid and always-on digital account opening. This resulted in significant growth; since 2018, nbkc bank has opened over 9,000 new accounts representing nearly $25 million in deposits. The time to open a consumer account was drastically reduced from 45 minutes to under five minutes, allowing the bank to efficiently scale its operations and meet its aggressive growth goals.

nbkc bank

Melissa Eggleston

Chief Deposit Officer