Q2 Software
86 Case Studies
A Q2 Software Case Study
Hoosier Hills Credit Union faced the challenge of providing a modernized digital banking experience for its small and commercial business members. Its existing retail platforms were too basic, while available commercial platforms were overly complex, and the credit union lacked essential mobile functionality like P2P payments and automated ACH processing. To address this, they turned to the vendor Q2 and implemented the Q2 Catalyst digital banking platform.
The solution from Q2 provided the right level of functionality, with enhanced payroll processing being a key driver. By implementing Q2's platform, Hoosier Hills Credit Union more than doubled its small business and commercial deposits and saw a nearly threefold increase in membership from these segments. The credit union also expanded its services to larger employers like school systems, reinforcing its position as the primary financial institution for its members.