Case Study: Gulf Coast Bank & Trust Company boosts fraud protection with Q2 Centrix ETMS

Gulf Coast Bank & Trust Company avoids $2.6M in fraud with Q2 Software

Gulf Coast Bank & Trust Company needed a better solution to protect its customers from fraud. Their previous Positive Pay system was ineffective, often authorizing questionable payments, and had very low adoption with only 75 accounts using it. They turned to vendor Q2 Software and its Q2 Centrix ETMS product for a more robust solution.

Q2's solution provided a powerful and adoptable Positive Pay system layered with Q2 Sentinel for stronger fraud defense. Since implementing Q2's Centrix ETMS, Gulf Coast Bank & Trust grew its Positive Pay accounts from 75 to over 1,500, a 20X increase. This helped the bank avoid over $2.6 million in fraudulent transactions year-to-date, while also building stronger customer relationships through demonstrated vigilance.

Gulf Coast Bank & Trust Company