Q2 Software
86 Case Studies
A Q2 Software Case Study
GreenState Credit Union, a financial institution with $9.4 billion in assets, needed to undergo a digital transformation to provide a best-in-class experience for its members. Although already using Q2 for its core system, it was not leveraging the platform's full functionality. The challenge was to increase digital offerings and enhance member services.
To address this, Q2 created a three-year digital roadmap and implemented its Q2 Innovation Studio and integrated SavvyMoney. This solution provided members with free daily credit scores and reports directly through their digital banking app. The results for GreenState were significant: they generated $1 million in new loans within eight months, saw over 33,000 active users, exceeded a 20% enrollment target, and increased their Net Promoter Score, all while building a robust database for personalized financial advocacy.