Case Study: Gesa Credit Union achieves 100% commercial digital adoption and expands into new markets with Q2 Software

Gesa Credit Union achieves 100% commercial adoption with Q2 Software

Gesa Credit Union, a credit union based in Richland, Washington, faced a challenge where its legacy systems limited its ability to serve larger commercial clients. This prevented them from providing the advanced treasury services and fraud protection demanded by midmarket businesses and public entities, constraining their growth.

By implementing the Q2 Digital Banking Platform, Q2 provided Gesa with a scalable digital foundation featuring advanced treasury tools and real-time fraud protection. This solution allowed Gesa to achieve 100% adoption from its commercial members, win new marquee clients, and successfully expand into the lower middle market, adding businesses with $15–$20 million in revenue. This partnership with Q2 gave Gesa a clear competitive edge, enabling it to compete directly with regional banks.

Gesa Credit Union