Case Study: Generations Federal Credit Union expands younger member engagement and digital banking capabilities with Q2 Software

Generations Federal Credit Union boosts younger-member engagement with Q2 and 3x fintech-driven growth

Generations Federal Credit Union needed to accelerate its digital innovation to meet the growing demands of its members and attract a younger population in San Antonio. The credit union's challenge was to modernize its strategy so members could manage all their banking needs online without visiting a physical branch. To address this, they partnered with Q2 Software and implemented the Q2 Digital Banking Platform, Q2 Innovation Studio, and Q2 Marketplace.

The solution from Q2 provided a best-in-class digital platform that allowed for the quick integration of popular third-party fintech solutions. This enhanced the member experience and created stickier relationships. As a result, Generations FCU increased engagement among younger members, grew its overall membership, and created new revenue streams, such as a new BNPL service.

Generations Federal Credit Union