Case Study: FAIRWINDS Credit Union improves member experience with Q2 Digital Banking Platform

Fairwinds Credit Union doubles ACH transactions in 3 years with Q2 Software

Fairwinds Credit Union, a credit union based in Orlando, Florida with $4.5 billion in assets, faced challenges meeting its business members' needs due to a legacy digital platform. The platform lacked integrated features like Positive Pay and required separate logins, limiting the services the credit union could provide.

By implementing the Q2 Digital Banking Platform along with Q2 Marketplace, Q2 provided a fully integrated suite of business features. The results were significant: over 13,000 business members adopted online banking, with 80% enrollment, and ACH transactions more than doubled in three years. Q2's solution enabled Fairwinds Credit Union to deliver a superior member experience and expand its digital service offerings.

Fairwinds Credit Union