Case Study: Elements Financial achieves seamless, secure digital banking and higher member engagement with Q2 Software's Digital Banking Platform

Engaging members with great mobile experiences

Elements Financial, a diversified federal credit union with more than $1.4 billion in assets and 100,000+ members across all 50 U.S. states and 50 countries, faced rising member expectations for secure, consistent 24/7 digital and mobile banking. Their legacy platform produced a disjointed online and mobile experience, so Elements sought a partner to deliver a seamless, innovative, and secure cross-channel solution.

Since adopting the Q2 Digital Banking Platform in 2013, Elements has delivered a unified online and mobile experience with stronger security (MFA), integrated FICO scores and e-statements, and expanded self-service capabilities—mobile check deposit now represents 85% of check deposits. The result: higher digital engagement and adoption, improved operational efficiency, growth into the commercial market, and an ongoing strategic partnership with Q2 to drive future digital excellence.

Elements Financial

Tim Greene

VP of Innovation