Case Study: Amplify Credit Union goes fee-free with Q2 Software

Amplify Credit Union grows checking accounts 5% faster with Q2

Amplify Credit Union, a mission-driven financial institution based in Austin, recognized that a small percentage of its members were bearing the brunt of overdraft fees. Seeking to eliminate all bank fees and support members during vulnerable financial moments, they needed a superior digital strategy to make this revolutionary model viable. They turned to vendor Q2 Software to leverage their Q2 Digital Banking Platform and other solutions.

The solution from Q2 provided the customization and flexibility needed to elevate the digital banking experience. With Q2's ongoing support and technology, Amplify successfully phased out and officially eliminated all fees. The results included a 5% faster growth in checking accounts, a 9% faster growth in savings accounts, and a 43% higher average balance for new members acquired after removing fees, proving the success of their fee-free vision.

Amplify Credit Union