Case Study: Finger Lakes Community College achieves streamlined maintenance and event management with Q Ware CMMS

Finger Lakes Community College - Customer Case Study

Finger Lakes Community College (FLCC) in Canandaigua, NY, a 0.5 million sq ft campus serving about 5,700 students, faced chronic inefficiencies from informal, untracked work requests and a fragmented event-booking process. These issues produced hundreds of unaccounted labor hours, scheduling confusion, and difficulty prioritizing preventive maintenance with a small facilities staff.

By implementing C&S Companies' Q Ware CMMS—using a cloud-based, single-channel work-order system and an Event Scheduling Module—FLCC centralized requests, improved preventive maintenance tracking, and enabled staff to plan and take ownership of projects. The result was measurable time and cost savings, better resource allocation, and a shift from constantly "putting out fires" to more proactive facility management.

Finger Lakes Community College

Catherine Ahern

Director of Facilities and Grounds