Case Study: Denholtz Associates achieves paperless, streamlined work-order processing with Q Ware CMMS

Denholtz Associates - Customer Case Study

Denholtz Associates, a Matawan, New Jersey–based property management firm with more than 1,500 tenants across six states and almost 6 million square feet, faced major operational chaos from its legacy work-order process. Requiring both work orders and purchase orders, relying on verbal updates because building engineers lacked system access, and needing frequent reprinting and refiling made tracking and closing jobs slow, redundant, and error-prone.

Denholtz implemented Q Ware CMMS to provide an easy-to-use platform for tenants and staff handling over 500 monthly work orders. Tenants adopted the system quickly, staff could pull reports and histories easily, the paper trail was largely eliminated through email attachments, and redundant communication dropped—delivering measurable time savings, improved customer service, and a return on investment in about 60 days.

Denholtz Associates

Janet Dennis

Que Centre Coordinator