Case Study: Avon Central School District achieves increased efficiency and improved work-order satisfaction with Q Ware

Avon Central School District - Customer Case Study

Avon Central Schools, a K–12 district in Avon, New York serving about 1,100 students across three buildings (over 260,000 sq ft) and managing roughly 200 work orders per month and 225 HVAC units/boilers, struggled with a manual paper-based work order process. Requests were poorly distributed, lacked status tracking, and preventive maintenance was often overlooked, creating inefficiencies for the director of building and grounds and school staff.

Q Ware implemented an online computerized maintenance management system that enables remote request submission, staff assignment, status tracking, and automatic scheduling of preventive maintenance. The district saw immediate gains in efficiency and productivity, better-managed preventive maintenance, and a marked improvement in internal customer satisfaction, backed by attentive support and ongoing product enhancements.

Avon Central School District

Bruce Amey

Superintendent