Case Study: Sharp HealthCare improves patient outcomes with Q-Centrix

Q-Centrix helps Sharp HealthCare to focus on improving patient outcomes

Sharp HealthCare, a San Diego-based healthcare system, faced inefficiencies and variability in its manual data abstraction processes for core measures. This was causing significant lag in reporting and pulling senior quality team members away from their primary roles, hindering their ability to focus on patient care. To address this, Sharp HealthCare partnered with Q-Centrix to outsource its data abstraction service.

By implementing Q-Centrix's service, Sharp HealthCare standardized its processes and significantly improved its operational agility. The solution freed up internal staff to focus on improving patient outcomes and building relationships with caregivers. Measurable results for Sharp HealthCare included cutting its reporting cycle from several months to just seven weeks and raising its quality rating for value-based purchasing from approximately 95% to 99.6%. The partnership with Q-Centrix also proved to be cost-effective, saving money despite taking on new measures.

Sharp HealthCare

Patty Atkins

Vice President of Quality and Patient Safety