Case Study: QAD improves search accuracy with Pythian's Generative AI search solution

QAD empowers 1,700+ employees with AI search using Pythian

QAD, a supply chain leader, faced challenges with restrictive keyword searches across its internal portals, creating an information bottleneck for its global workforce. Lacking in-house generative AI expertise, the company partnered with Pythian to deploy a solution using Google Cloud's Vertex AI Search and Conversation to improve data discovery.

Pythian built a custom application to index and unify QAD's fragmented internal content, enabling natural language search. This solution empowered over 1,700 employees to instantly surface answers, freeing them from manual searches and accelerating service delivery across more than 100 countries.

QAD