Case Study: Nordion achieves 99.97% uptime and $850,000 in annual support savings with Pythian

Pythian Helps Nordion Reduce its Ongoing Monitoring and Support Costs by $850,000 Per Year

Nordion, a healthcare company in the nuclear medicine business, needed around-the-clock availability for mission-critical systems that support time-sensitive isotope shipments and strict regulatory requirements. With no in-house database administration resources and response times slowing, Nordion turned to Pythian and its remote database administration services for its ERP environment.

Pythian implemented flexible managed services to stabilize Nordion’s Oracle-based environment, resolve recurring incidents, and proactively improve processes and support structures. As a result, Pythian helped Nordion reach 99.97% system uptime with only two hours of unplanned downtime in 2011, while reducing ongoing monitoring and support costs by $850,000 per year.

Nordion

Ian Beaulieu

DBA Manager