Case Study: Export Packers becomes more data-driven with Pyramid Analytics

Export Packers cuts chargebacks and saves time with Pyramid Analytics

Export Packers, an Ontario-based importer and distributor of food commodities, faced a significant challenge in becoming a more data-driven organization. The company relied on hundreds of disparate Microsoft Access databases and Excel spreadsheets, which made gaining actionable insights into sales, procurement, and profitability difficult. Head of IT John Stakel was brought in to rehabilitate the technology stack and sought a new analytics solution, ultimately selecting the Pyramid Analytics Decision Intelligence platform.

The solution from Pyramid Analytics was implemented incrementally, starting with the trading and procurement departments. This approach helped build trust and change the company culture. The results included wide-ranging benefits such as time and cost savings, reallocated human resources, and improved visibility into unnecessary costs like chargebacks. Pyramid's user-friendly platform provided real-time warnings for key business fundamentals, enabling evidence-based decision-making and helping Export Packers become truly data-driven.

Export Packers